Privacy Policy

Our Commitment to Your Privacy

At Krishna Yangauraksha, your privacy isn’t just a compliance requirement — it’s part of our ethical foundation. We respect your trust and are committed to safeguarding your personal information with transparency and care.

This Privacy Policy complies with India’s Digital Personal Data Protection Act, 2023 and the Information Technology Rules, 2011, ensuring a responsible and secure digital environment for all our users.

1. Information We Collect and Purpose

We gather only essential data to process your orders, enhance your experience, and maintain a safe online platform.

a. Personal Details:
Your Name, Shipping Address, Mobile Number, and Email ID are collected strictly for order delivery, communication, and account management.

b. Payment Data:
All payment transactions are securely handled by authorized third-party gateways (like Razorpay or PayU). We do not store your card or banking details — only the transaction status for reference.

c. Technical Data & Cookies:
We use cookies and similar technologies to analyze traffic, prevent fraud, and improve performance. This may include your IP address, device info, and browsing activity.

2. How We Use Your Data

Your personal data serves the following legitimate functions:

• Order Processing: To confirm, pack, ship, and track your purchases.

• Account Services: To register, log in, and manage your user account.

• Customer Care: To resolve issues and respond to feedback.

• Updates & Offers: To send relevant product news and service updates (only with your consent).

We do not engage in unauthorized marketing or data monetization.

3. Data Sharing and Security

Your information may be shared with carefully vetted service providers to deliver an optimal experience:

• Payment Gateways: For encrypted financial transactions.

• Delivery Partners: For shipping and logistics.

• Analytics Tools: To enhance user experience and functionality.

We apply industry-grade encryption, firewalls, and access control systems to ensure data safety at every level.

4. Your Data Protection Rights

As per the DPDP Act, 2023, you have the right to:

• Access your personal data stored with us.

• Rectify any errors or incomplete information.

• Erase your data where permissible, considering legal obligations.

You may reach out to our Grievance Officer to exercise these rights or to file any privacy-related complaints.

5. Contact & Support

For questions, complaints, or to exercise your data rights, contact us at:

Grievance Officer – Krishna Yangauraksha
📧 Email: krishnayangauraksha123@gmail.com
📞 Phone: +91-9876544478
📍 Address: Bangalore